Ordering Information

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• Shipping Info
• Payment Options
• How to use the shopping cart
• Customer Service
• Exchanges & Returns
• Product Availability
• Privacy & Security
• Store Hours & Location

Standard Shipping/Handling Charges for EACH address in Continental U.S.

We ship using either FED/EX, UPS or USPS. If either of these services are not available in your area, please let us know in the comments portion of your checkout form. This allows us to offer the cheapest shipping rates possible. Please contact us with any questions.

Please Note: If you have ordered an item with a special shipping rate, the chart to the right will not apply. Heavier items will incur additional shipping charge. Please call Customer Service for info on shipments to Alaska, Hawaii, Puerto Rico, Canada, overseas and for APO's.

Purchase Amount Shipping Cost Ground Up to $20 $6.95 $20.01-$40 $7.95 $40.01-$60 $8.95 $60.01-$80 $9.95 $80.01-$99 $10.95 $99.01-$200 $12.95 $200.01-$300 $15.95 $300.01-$500 $20.95 $500.01 and up call

PAYMENT OPTIONS:   back to top
We currently accept Visa, MasterCard, Checks and Money Orders. Please allow 10 days for checks to clear.

CUSTOMER SERVICE:   back to top
You may reach a customer service representative during our normal business hours by calling 302-934-6887. Daily 9:00 a.m. to 5:00 p.m. ET

EXCHANGES & RETURNS:   back to top
To exchange or return any purchase within 14 days with which you are not completely satisfied, please:

• Contact customer service at 302-934-6887
• Merchandise must be returned in original packaging.
• Return your purchase with a copy of your bill by U.P.S. or U.S. Mail. For your protection, insure your package.
• You may make another selection or have your money completely refunded.
• Shipping charges are not refundable.
• A 15% restocking fee will apply to all items that included free shipping

SPECIAL NOTE ON GOODS DAMAGED IN SHIPMENT:
Be sure to inspect your shipment as soon as it arrives! If the product has been damaged during shipment, you must contact us IMMEDIATELY (within 24 hours), as the shipper has only a limited time to make a claim to the delivery company.

STORE HOURS:   back to top
Daily 9:00 a.m. to 5:00 p.m. ET

LOCATION:   back to top
717 E. Dupont Hwy.
Millsboro, DE 19966

PRODUCT AVAILABILITY:   back to top
Most items are in stock and will be shipped in 4-6 business days. Furniture will take 2-4 weeks for delivery. If an item is on back-order, please allow 2-4 weeks for shipment. If an item is out of stock, we will notify you by e-mail of the estimated shipping date. You may cancel your order at anytime prior to shipping, or inquire about your order status by sending an e-mail. To keep prices as low as possible, some products are shipped to you directly from the manufacturer.

PRIVACY POLICY:   back to top
Information you provide is used exclusively for processing your order, and will not be sold.

ORDER SECURITY:   back to top
Our website uses 128-bit SSL encryption when you place your order by credit card for the best protection against credit card fraud.

HOW TO USE THE SHOPPING CART   back to top
(how to place items in cart, view cart, and finish your order)

Viewing the Items in Your Cart:
To View what you have added to your shopping cart, click on the "View Your Shopping Cart" Button (pictured below).

How to Finish your Order:
After you're done adding items and would like to finish your order, click on the "Go To Checkout Now" Button (pictured below).

From the Checkout Menu, you can either order through Secure E-mail On-line, by fax or by postal mail.

To Order On-Line with your Credit Card: Click the 'Order By Credit Card Online' button, proceed to fill out the billing information and then submit it.

To Order by Fax: Click on the 'Order by Credit Card Using Fax' button, fill out the necessary information, and submit the form. This will return a clean form with your order that you can print, then fax to: (302) 934-8042.

To Order by Postal Mail: Click on either the 'Order by Check through Postal Mail' or 'Order by Credit Card through Postal Mail' button, fill out all necessary information, and then submit it. This will also return a clean, printable form containing your order and information. Print the form out and mail it to: